Privacy Policy (ERP)

Effective Date: 12/06/2023

Introduction

10X ERP ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when using our cloud-based ERP services, including the use of Google and Microsoft user data.

By using our services, you consent to our data practices as described in this policy.

Information We Collect

1. Personal Information

    • Account Information: Includes your name, email address, phone number, and specific company details.

    • Payment Information: Handled by third-party processors (e.g., Stripe). We collect necessary data for payment processing.

2. Usage Information

    • Log Data: Your IP address, browser type, and usage patterns.

    • Cookies: Used to enhance your experience. Refer to our detailed Cookie Policy.

3. Third-Party Integrations

    • Details: Shared with third-party vendors based on Exhibit B of our Sales Agreement.

    • Use of Google User Data: Our application accesses Google user data as authorized by users for the specific purpose of authentication and login. The data we access includes basic account information such as the user's Google ID and email address. This information is used exclusively to verify the user's identity and facilitate a secure and efficient login process to our ERP system. We ensure that the use of Google user data is confined strictly to these purposes and is handled with the utmost respect for user privacy and data security.

    • Use of Microsoft User Data: Similarly, our application accesses Microsoft user data, as authorized by users, for authentication and login purposes. The accessed data includes basic Microsoft account information like the user's Microsoft ID and email address. This data is utilized solely to authenticate the user and provide a secure login experience. We ensure that the use of Microsoft user data is strictly limited to authentication processes and is treated with the highest standards of privacy and data security.

How We Use Your Information

To:

    • Provide and improve our services.

    • Process payments and manage subscriptions.

    • Offer customer support.

    • Comply with legal requirements.

    • Google and Microsoft user data may be used to authenticate and facilitate user login.

Your Rights and Choices

You have the right to:

    • Access, correct, or delete your personal information.

    • Opt-out of non-essential data uses, including marketing communications.

    • Contact us for any concerns about your data.

How We Protect Your Information

We implement security measures like encryption and access control to protect your data. Our team undergoes regular security training and assessments.

Third-Party Websites

Our services may link to other websites. We are not responsible for their privacy practices. Please review their policies.

Children's Privacy

Our services are not for those under 18. We do not knowingly collect children's data.

Data Retention

We retain your data as long as necessary for our business purposes and legal obligations.

Compliance with Laws

We adhere to applicable privacy laws, including GDPR and CCPA. We process data based on legal requirements and user consent.

Changes to This Policy

Any significant changes will be communicated through our services or via email.

Contact Us

For questions about this Privacy Policy:

    • Phone: 361-310-9377

    • Address: 14450 John F Kennedy Blvd, Houston TX 77032