Company Overview

For over 50 years, Chattanooga Rubber & Gasket has been a leading supplier of hose, gasket, and industrial rubber products. Serving a wide range of industries, the company is known for fast response times, deep product expertise, and a commitment to exceptional customer service. But as the business evolved, their legacy ERP system began holding them back.

The Challenge: Outdated Software Slowed Down a Fast-Moving Operation

Chattanooga Rubber was running on a legacy A Windows-based ERP system that could no longer support the speed and complexity of their operation.

Critical processes were slow, manual, and difficult to scale.

Key operational challenges included:

• Fabrication workflows that required too many steps, slowing order entry and production
• Manual purchasing processes that consumed time and increased risk of error
• Lengthy training cycles for new employees
• Limited access to business data, with no easy way to export or analyze information
• Lack of real-time visibility into daily operations

As a result, employees spent too much time managing the system—and not enough time serving customers.

The Solution: A Modern ERP Built for Distributors

Chattanooga Rubber selected 10X ERP, a cloud-based ERP platform designed specifically for distributors with complex operational needs.

The objective was clear: simplify workflows, improve speed, and provide real-time visibility across the entire business.

With 10X ERP, Chattanooga Rubber gained:

• Fast, efficient sales counter transactions
• Streamlined fabrication workflows for hose and gasket production
• Automated purchasing processes
• Real-time inventory tracking and order visibility
• Flexible reporting with the ability to view, print, and export data instantly
• A modern, intuitive interface that reduces training time

Instead of working around software limitations, their team could now work faster and more efficiently within a system designed for their business.

The Results: Faster Transactions, Smarter Purchasing, and Immediate Impact

• The improvement was immediate—and continued over time.

“Our operation was better on day one, and even better over time,” said Woody Sims, General Manager at Chattanooga Rubber.

“Work in 10X ERP flows easily, with a minimum amount of mouse clicks and data entry.”

• Real-Time Visibility Eliminates Guesswork. With built-in dashboards and real-time data, the team no longer relies on outdated reports to manage daily operations.

“The operational dashboards show us exactly what needs attention next—no more running reports that are outdated as soon as you print them.”

• A Major Leap Forward in Purchasing Purchasing transformed from a manual, time-consuming process into a streamlined and automated workflow.

“Our purchasing has gone from a very manual process to highly automated.”

• Faster Employee Ramp-Up Because the system is intuitive and web-based, onboarding new employees is significantly faster.

“Making new employees productive takes very little time.” A Software Partner That Actually Listens Beyond the software itself, Chattanooga Rubber gained something even more valuable—a responsive partner.

“We took an even bigger leap forward as we received updates to the 10X ERP code. We finally found a software provider who listens to what we tell them and continuously improves the system.”

Before and After 10X ERP

Before:

• Step-intensive fabrication slowed order processing
• Manual purchasing workflows
• Limited access to business data
• Long training cycles for new employees
• Heavy reliance on static reports.

After:

• Streamlined fabrication with faster order entry
• Automated purchasing processes
• Real-time access to operational data
• Rapid employee onboarding
• Live dashboards replace outdated reports
• Flexible, exportable reporting

Key Business Outcomes

• Faster fabrication of hose and gasket products
• Reduced order entry time at the sales counter
• Significant reduction in manual purchasing effort
• Improved visibility across all areas of the business
• Faster employee training and onboarding
• Greater operational efficiency without added complexity
• A scalable system that supports continued growth

Built for Speed, Designed for Growth

With 10X ERP, Chattanooga Rubber has modernized its operations, improved efficiency across key processes, and strengthened its ability to deliver fast, accurate service to customers. The company now operates with greater speed, better visibility, and a system that evolves alongside its business.